23 May 2006
Martin (Group of adult friends) on 14/12/2005
My Rating: 7/10
This accommodation is fine for a short stay. Very easy to locate. It would have been nice if the staff had turned the heating on before we arrived as it was a very cold day but it didn't take too long to warm up. The breakfast was plentiful but the service a little slow. Summed up we had no major complaints and would visit again.
Adequate and clean
Attention to detail - ie Only 2 cups provided when there were three of us sharing the room. Only two sets of towels provided.
My visit to Southend
Greg (Mature Couple) on 13/05/2006
My Rating: 9/10
The restaurant was a disappointment, the menu in the room in no way resembled the poor menu in the restaurant for dinner. In fact there is no point to having a menu in the room. Very poor selection. Chicken was dry. Not value for money. The reception staff were exceptionally helpful and pleasant.
Comfortable, clean, large room, good views, large bathroom, good decor.
Maria from London, United Kingdom;GB (Other) on 13/05/2006
My Rating: 9/10
The staff welcomed us warmly and the room was beautiful with a breathtaking view of the sea and the promenade. I had a pleasant night's sleep and the next morning enjoyed the breakfast buffet. Lovely coffee, tea and biscuit facilities in our room, a huge, gorgeous bathroom with a power shower and a TV with Sleep facility. We took a beautiful walk on the promenade and reached Southend High Street in 10-15 minutes.
Overall a fine hotel and a very pleasant stay!
The previous day I called to confirm my reservation and to request a sea-view room, if possible. Fortunately the staff kindly obliged and the view from our room was exquisite! Also, the breakfast buffet was very rich.
I found it a bit difficult to operate the power shower (got burns at first and frost bites right after...!), but I finally figured it out and had a pleasant shower.